Operational Values

Safety is the single most important value at Colonial Pipeline Company. Colonial is committed to excellence in operations that protect the safety of the public, the environment and all who are engaged in operating the pipeline. At the same time, Colonial strives to perform its work efficiently and cost-effectively in order to keep down the costs of delivering vitally needed fuels to Americans.

Colonial is continuously looking for ways to improve so its operations may be spill-free and error-free. Our employees have adopted five fundamental values to guide their personal and professional conduct:

  • Safety
  • Personal Integrity
  • Respect
  • Innovation
  • Teamwork

We require Colonial employees and contractors to abide by the principles outlined in our Colonial Code of Conduct. If you become aware of an actual or a potential violation of our Code of Conduct, please report it promptly to our Ethics Hotline, 1-800-500-0333.





Call Before You Dig

Building a new fence or installing a swimming pool in your back yard? Is the local utility running new underground lines in your neighborhood? Be sure to call “8-1-1” before you dig near a pipeline right of way to prevent accidents and ensure safety.

Safety First

Colonial Pipeline Company is committed to safety and environmental stewardship across all of our operations. This philosophy is fundamental to the success of our business. Please visit our Safety & Environment page to learn more about our operating principles.